We also cannot offer exchanges or refunds on Ear Buds, Smartwatches or Smart Bracelets (purchased online & in-store) that have been opened, used or synced with a smartphone. In the interest of safety and hygiene, personal grooming products, PPE products, hats, fascinators, shapewear - briefs/ stick-on bras, tights, earrings, duvets, duvet covers, sheets, pillows, pillowcases cannot be returned once the packaging has been opened or damaged, unless faulty. Click on retailer and use your order number for Retailer order reference. Click & Post (Republic of Ireland Only)Ĭlick & Post offers a quick and easy way to buy your postage labels or book a shopping return online. Returns via An Post or Courier Send your returned items to: Returns Department, Carraig Donn Online Store, Lodge Road, Westport, Co. Our stores can refund all payment types.Ģ. Your items will be exchanged or refunded free of charge. Simply pop into your local Carraig Donn store with your items and delivery note. Please note: We are unable to accept any items that have being returned outside of the time period above.ġ. All returned items must be unworn, unused and in their original packaging with all return documents using the code that best explains the reason for your return. You can return unsuitable item(s) within 30 days of receipt of your order. ** Items returned with a gift receipt will be offered an exchange to the same value. * Some items cannot be refunded /exchanged - this does not affect your statutory rights. Extended Christmas Returns Period: Online and store purchases made from 1st November 2021 can be returned up to 9th January 2022.įor items that are returned to a store, an exchange** or refund can be offered up to Sunday 9th January 2022*.įor items that are returned to our Online store a refund can be offered up to Friday 7th January 2022 *.
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